Heritage Insurance

About Insurance Company

Unlock Cashless Medical Treatment in India with Your Heritage Insurance Card – Seamlessly Managed by Satyug Healthcare

Your Bridge to India's Premier Hospitals and a Stress-Free Healing Journey.

As a valued Heritage Insurance cardholder, you have access to high-quality healthcare options. Now, you can leverage your policy for world-class medical treatment at leading hospitals in India on a cashless basis, with every step of your journey expertly managed by Satyug Healthcare.

Navigating international medical treatment can be complex, from choosing the right hospital to handling insurance paperwork and logistics in a foreign country. This is where Satyug Healthcare steps in. While we are not a direct partner of Heritage Insurance, we are the official medical travel partner for the elite hospitals in India that are in the Heritage Insurance network.

As a trusted medical tourism facilitator, Satyug Healthcare ensures complete coordination, documentation, and logistical support for Heritage-insured patients traveling to India for specialized medical care.

We act as your personal advocate and on-ground concierge, making the entire process simple, transparent, and focused on you.

Your Advantage with Satyug Healthcare:

• Expert Navigation: We know exactly which top-tier specialists and hospitals are in the Heritage Insurance network and will guide you to the best choice for your specific medical needs.
• Hassle-Free Coordination: We handle all the communication between you, the hospital's insurance desk, and the doctors, streamlining the entire process.
• Focus on You: By managing the logistics, we free you from the stress of planning and administration, allowing you to concentrate fully on your health and recovery.

Comprehensive Services Provided by Satyug Healthcare

Our role is to be your single point of contact, providing end-to-end support throughout your medical journey.

Phase 1: Pre-Travel Assistance

• Free Medical Case Evaluation: We share your medical reports with top specialists at Heritage-approved hospitals to get a detailed medical opinion and treatment plan at no cost to you.
• Streamlined Insurance Approval: We coordinate with the hospital's dedicated insurance desk to submit your case to Heritage Insurance and facilitate a smooth and timely approval for cashless treatment.
• Visa and Travel Support: We provide the necessary Visa Invitation Letter from the hospital and assist with booking flights and finding comfortable, verified accommodation near the hospital.

Phase 2: During Your Stay in India

• Personalized Airport Reception: A Satyug Healthcare representative will greet you at the airport and ensure your comfortable transfer to your hotel or hospital.
• Smooth Hospital Admission: We manage all admission formalities, ensuring your cashless approval is active and the process is seamless.
• Dedicated Case Manager: You will have a personal case manager available 24/7 for language interpretation, daily updates, and to assist with any personal needs you may have during your stay.
• Billing Transparency: We oversee all hospital billing, ensuring it aligns with the approved plan, and coordinate with the hospital to ensure a smooth, direct settlement with Heritage Insurance.

Phase 3: After Your Treatment

• Complete Medical Records: We ensure you receive a comprehensive file of all your medical reports and discharge summaries for your future reference.
• Continuity of Care: We assist in procuring necessary medications for your travel back home and help schedule any remote follow-up consultations with your doctor.
• Safe Departure: We arrange for your comfortable transfer to the airport for your journey home.

The Process: Your Step-by-Step Guide to Cashless Treatment

Satyug Healthcare makes the process clear and straightforward.

Step 1: Contact Us & Share Documents Reach out to Satyug Healthcare with the following:

• A copy of your Passport.
• A clear copy of your Heritage Insurance card (front and back).
• Your latest medical reports and doctor's prescription.

Step 2: Hospital & Doctor Selection Based on your needs, we will recommend the best Heritage Insurance-approved hospitals and doctors. We will then get a detailed treatment plan for your review.

Step 3: Facilitate Cashless Approval Once you approve the plan, Satyug Healthcare submits your case to the hospital's insurance department. They will then liaise directly with Heritage Insurance to secure the Pre-Authorization Letter (PAL) for your cashless treatment.

Step 4: Plan Your Travel to India With the PAL secured, you have the green light for your cashless treatment. Our team will assist you in finalizing your travel and accommodation plans.

Step 5: Arrive and Receive Care From your arrival, Satyug Healthcare manages every detail. We will guide you through your treatment, ensuring your experience is comfortable and all you need to focus on is getting better.

Begin Your Healing Journey with a Trusted Guide

Leverage your Heritage Insurance policy to its fullest potential. Let Satyug Healthcare be your trusted guide to India's world-class medical facilities.

Contact Satyug Healthcare today to start your evaluation:

• 24/7 Patient Helpline (Phone/WhatsApp): +91-88-6060-6766
• Email: info@satyughealthcare.com 
• Website: Visit www.satyughealthcare.com and fill out the patient inquiry form.

Your Health. Our Mission.

If you're a Heritage Insurance cardholder seeking advanced treatment in India, Satyug Healthcare will bridge the gap—from identifying the right hospital to ensuring your cashless admission and care. You focus on recovery; we handle the rest.

Address

Liberty House, Processional Way Nairobi KE, Kenya