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UAP Old Mutual Insurance
About Insurance Company
Cashless Medical Treatment in India for UAP Old Mutual Insurance Cardholders
Coordinated by Satyug Healthcare · Your Trusted Medical Travel Partner in India
As a valued UAP Old Mutual Insurance cardholder, you are eligible to access world-class medical treatment in India on a 100% cashless basis through Satyug Healthcare. UAP Old Mutual is one of East Africa's largest financial services groups, serving policyholders across Kenya, Uganda, Tanzania, Rwanda and South Sudan.
From medical opinion and insurance pre-authorization to airport pickup, accommodation, hospital admission and post-discharge care — Satyug Healthcare is your single point of contact in India.
About UAP Old Mutual Insurance
UAP Old Mutual is a leading pan-African financial services group formed through the merger of UAP Holdings and Old Mutual. It provides insurance, investment and financial planning solutions to individuals, families and corporations across Kenya, Uganda, Tanzania, Rwanda and South Sudan. UAP Old Mutual health insurance covers inpatient and outpatient treatment, with selected plans extending to international medical care abroad.
Your Key Benefits
100% Cashless Treatment
Hospital bills settled directly between Satyug, the hospital and UAP Old Mutual — no upfront payment needed.
Top JCI/NABH Hospitals
Access to India's leading multi-speciality hospitals across Delhi NCR, Mumbai, Chennai, Bangalore, Hyderabad.
Zero Paperwork Hassle
We manage all documentation, pre-authorization, claims and insurance coordination on your behalf.
End-to-End Personal Care
Dedicated case manager available 24/7 from arrival to departure — language support, hospital admission, billing.
Who Can Benefit
- UAP Old Mutual policyholders with inpatient and international treatment benefits
- Corporate and individual health plan members
- Patients from Kenya, Uganda, Tanzania, Rwanda and South Sudan
- Specialities: Cardiology, Cardiac Surgery, Oncology, Orthopaedics, Neurosurgery, Spine Surgery, Transplants, IVF, Paediatrics and more
Services by Satyug Healthcare — Three Phases
Phase 1: Pre-Travel Assistance
- Free Medical Opinion — Reports shared with top UAP-empanelled hospital specialists, opinion received in 24–48 hours.
- Insurance Pre-Authorization — We coordinate with UAP Old Mutual to verify your policy and secure a Pre-Authorization Letter (PAL).
- Medical Visa Invitation Letter — Issued by the hospital for the patient and attendants.
- Travel & Accommodation Planning — Flight guidance and verified accommodation near the hospital.
Phase 2: Arrival & Treatment in India
- Airport Reception — Satyug executive receives you with transfer to hotel or hospital.
- Hospital Admission Coordination — All formalities handled; cashless approval confirmed before admission.
- 24/7 Case Manager — Language interpretation, daily updates, family communication.
- Billing & UAP Coordination — Continuous oversight of billing and direct settlement with UAP Old Mutual.
Phase 3: Post-Treatment & Departure
- Complete medical records and discharge summaries provided.
- Medication procurement for return journey.
- Tele-follow-up consultations with treating doctor after returning home.
- Airport drop-off arranged.
Step-by-Step Process
Enquiry & Medical Opinion
Contact us with your reports. We obtain a detailed treatment plan and cost estimate — free.
Share UAP Card & Passport
Send UAP Insurance card (front & back), passport copies and latest medical reports via WhatsApp or email.
Medical Visa Invitation Letter
Hospital issues official letter for your Indian medical visa application.
Insurance Approval & Pre-Authorization
We obtain PAL from UAP Old Mutual confirming cashless treatment.
Airport Pickup & Accommodation
Satyug executive receives you at the airport and transfers you to pre-booked accommodation.
Personal Hospital Assistance Throughout
Dedicated case manager with you through admission, treatment, billing and discharge — then safe return home.
Start Your Cashless Treatment Journey Today
UAP Old Mutual cardholder? Get a free medical opinion from leading Indian hospitals within 24–48 hours.
+91-8860606766 | +91-9910655125
query@satyughealthcare.com
www.satyughealthcare.com · WhatsApp 24/7
Your Health. Our Mission.
Address
UAP Old Mutual Group
UAP Old Mutual Tower, Upper Hill
P.O. Box 43013 - 00100
Nairobi, Kenya
Website: www.uapoldmutual.com
UAP Old Mutual operates across Kenya, Uganda, Tanzania, Rwanda and South Sudan.
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